Supercharge Your Dialing Speed with Real-Time Intelligence
Eliminate pronunciation hesitation, extract & search US phone numbers in 1-click, and draft customized call checklists directly on Vicidial and web CRM dialers.
Engineered Specifically for Call Center Speed
Eliminate tab-switching fatigue, prevent mispronunciations, and keep agents focused on conversions.
300ms Heartbeat Name Scanner
Continuously inspects visible form inputs, iframes, and lead containers. Instantly translates complex American and Western names into accurate, phonetically mapped Bangla text without any lag.
1-Click Normalized Phone Lookup
Automatically captures 10-digit North American telephone numbers, formats them into standardized patterns, and launches an instant Google lookup tab with a single click.
Customizable Call Criteria Log
Pre-configured and custom agent notes (Deposit, Purpose, Term, Credit Score, Ownership). Fill notes on the fly and copy structured summaries directly to your CRM with one click.
Draggable & Fully Resizable UI
Floating glassmorphism panel that agents can reposition or resize anywhere on their screen. Screen positions and custom dimensions automatically persist across page reloads.
Interactive Training Module
Built-in assessment tool for new agent onboarding that shuffles random names, blurs correct answers for self-testing, and tracks pronunciation accuracy scores.
Smart Domain Permissions
Stays completely dormant by default. Agents selectively authorize only the Vicidial or CRM domains they work on, ensuring zero browsing interference.
Transparent & Scalable Pricing
Instant license delivery via Paddle with full feature access, 1-day free trial on every plan, and zero contracts.
Single Agent License
Select your billing duration. All plans include an instant 1-day free trial:
- Locked to 1 Browser / PC Instance
- Real-Time 300ms Name Scanner Overlay
- 1-Click US Phone Extractor & Google Search
- Custom Call Checklist & Clipboard Copy
- Draggable & Resizable Persistent Geometry
Unlimited Team License
Designed for call centers and agencies running multiple dialing floors.
- Unlimited PCs & Agent Browsers
- Single Master License Key for Entire Staff
- Zero Device ID Binding Restrictions
- Full Feature Suite on All Workstations
- Dedicated Support & Custom Word Additions
Manual Dialing vs BPO Helper
| Workflow Task | Standard Manual Process | With BPO Helper Suite |
|---|---|---|
| Name Pronunciation Check | Manual searching or guessing (High Error Rate) | ⚡ Instant phonetic overlay in 300ms |
| US Phone Format & Lookup | Copying, pasting, and manually formatting query | ⚡ Automatic normalization & 1-click Google search |
| Call Note Logging | Typing repetitive criteria parameters line-by-line | ⚡ Live checklist with 1-click formatted clipboard copy |
| Screen Space Optimization | Fixed bulky panels blocking CRM elements | ⚡ Draggable, resizable, and minimizable persistent UI |
Get Running in 3 Steps
Install Extension
Add BPO Helper to your browser directly from the official Chrome Web Store.
Activate License
Paste your license key into the extension popup menu.
Whitelist Dialer
Click '+ Enable on this Site' on your Vicidial tab to launch the floating panel.
Frequently Asked Questions
How does license activation work after payment?
Once your checkout completes, you are instantly redirected to your License Portal where your key is displayed and emailed. Open the extension popup, paste your key, and click 'Activate Key'.
Does it work inside nested Vicidial iframes?
Yes. BPO Helper uses deep frame scanning logic that penetrates dynamic iframes and shadow elements without slowing down dialing speed.
Will my customized checklist and panel positions be saved?
Yes. Your custom checklist items, notes, screen coordinates, dimensions, and toggle preferences are securely saved locally on your browser.